SIMIC

The charges vary per country but by paying US$10 for the Container Protect Essential product, an importer can enjoy up to $100 in damage repair costs.

"Maersk has introduced the product in consultation with this association to simplify the damage charge dispute resolution," said Chittagong Customs Agents Association general secretary Kazi Mahmud.

On June 2, Maersk Bangladesh noted, in a letter: "Container Protect has been designed for hassle-free container damage settlements."

The solution comes in two variants and can be purchased according to the importer's needs.

"It covers all commodities and can be added to your shipment at any time before the release of the delivery order."

Maersk declared the importer won't need to wait for damage recovery invoices if the cost was within the coverage, adding: "If the actual damage charge of a certain container exceeds the coverage limit, you will be billed for the remainder amount."

Once a container had been damaged, both the importer and container owner needed to wait for survey reports unless the situation was agreed upon amicably. "We found this solution convenient, compared to the hassle [of the prior system]".